Welcome to Patel Engineering Telecommunication Services (PETS). We value the trust you place in us and are committed to protecting your privacy while delivering reliable telecommunication and civil infrastructure services across Victoria, Queensland, and surrounding regions of Australia.
By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions and Privacy Policy.
We may collect personally identifiable information such as your name, email address, phone number, billing details, site or project address, and device-related information when you request a quote, engage our services, or contact us through our website.
Your information is used to provide, improve, and personalise our telecommunication and electrical infrastructure services, process quotes and payments, provide customer support, and communicate important updates related to your project or ongoing works.
PETS does not sell or rent your personal information to third parties. Information may only be shared with trusted subcontractors, telecommunication and network partners (such as NBN or Optus), payment processors, or legal authorities when required to deliver services or comply with applicable laws.
Our website may contain links to third-party websites. PETS is not responsible for the privacy practices or content of external websites.
We maintain reasonable security measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no internet transmission is completely secure, and users share information at their own risk.
A cookie is a small piece of information stored by your browser. Cookies help us improve website functionality and user experience. These cookies do not contain personally identifiable information.
Users may choose to opt out of promotional communications by contacting us directly or using unsubscribe options provided in emails.
Quotes are provided based on information available at the time and may be revised once site conditions are assessed. Any variation to the agreed scope of work will be communicated to the client prior to proceeding, and may affect the final invoice.
By using our website, requesting a quote, or engaging our services, you consent to the collection and use of information in accordance with this policy.
PETS reserves the right to update or modify these Terms & Conditions and Privacy Policy at any time without prior notice. Users are encouraged to review this page periodically.
Service scheduling, project timelines, and workforce availability may vary depending on location, site access, weather conditions, network carrier requirements, and local regulations across Victoria, Queensland, and surrounding regions.
Clients are responsible for providing accurate site information, safe access, and any necessary approvals or permits required for the project, unless otherwise agreed as part of our scope of services.
Cancellations or rescheduling of confirmed appointments should be communicated with reasonable notice and may be subject to a call-out fee. Refunds, where applicable, are considered only where work has not commenced, and are subject to verification and company policy.
If you have any questions regarding these Terms & Conditions or our Privacy Policy, please contact us:
Patel Engineering Telecommunication Services (SEP Pty Ltd)
Address: 4 Champion Lane, Pakenham, VIC 3810
Phone: +61 414 214 830 / +61 452 380 391
Email: info@patelengineering.com.au
Website: www.patelengineering.com.au
We are committed to delivering reliable, safe, and quality telecommunication and infrastructure solutions across Australia.
Powering Networks. Empowering Growth.
Best Regards, Patel Engineering Team
© Copyrights 2026 by Patel Engineering Telecommunication Services (PatelEngineering PTY LTD)